How CMOs Can Win the Boardroom, Not Just the Browser

How CMOs Can Win the Boardroom, Not Just the Browser

 

Stop Chasing Virality: Build a Brand That Outlives the Algorithm

How CMOs Can Win the Boardroom, Not Just the Browser

Let’s get one thing straight: if your marketing strategy is “go viral,” you might as well be playing darts blindfolded in a hurricane. Sure, you might hit the bullseye once, but odds are you’re just going to poke someone in the eye and get banned from the bar.

Virality is not a strategy. It’s a side effect. A symptom. Like sneezing when you look at the sun. You can’t plan for it, and you sure as hell can’t build a business on it.

So why are so many marketers still chasing the dopamine hit of a million views instead of building brands that actually matter?

The Cult of the Viral Hit

We’ve all seen it. The CEO wants a TikTok. The intern suggests a dance. The CMO (hopefully not you) greenlights it. And boom—your B2B SaaS company is now doing the Macarena to explain cloud security. Kill me now.

Here’s the problem: virality is fleeting. It’s a sugar high. A one-night stand with the algorithm. And like most one-night stands, it rarely leads to a meaningful relationship.

Instead of chasing the next viral moment, smart marketers focus on building brand equity—something that compounds over time and doesn’t vanish the moment the algorithm changes its mood like a caffeinated teenager.

Brand > Buzz: Why Longevity Beats Likes

Let’s talk about the brands that actually win. Not the ones that trend for 48 hours, but the ones that dominate for decades.

  • Apple: Never went viral for a TikTok dance, but owns your wallet and your soul.
  • Patagonia: Built a brand on values, not vanity metrics.
  • Mailchimp: Grew into a $12B company by being weird, consistent, and customer-obsessed.

These brands didn’t chase trends—they created them. They didn’t beg for attention—they earned it. And they sure as hell didn’t rely on a 15-second video to explain their value prop.

Truth Bomb:

“If your brand disappears tomorrow and no one notices, you didn’t have a brand—you had a content calendar.”

The Anti-Viral Framework: How to Build a Brand That Lasts

Here’s a radical idea: instead of trying to go viral, try being valuable. Here’s how to do it:

1. Nail Your Positioning (No, Really)

If your brand can’t be explained in a sentence that doesn’t sound like corporate soup, you’ve already lost. Positioning is the foundation of everything. It’s your brand’s GPS. Without it, you’re just wandering around the marketing wilderness hoping someone clicks.

Pro Tip: Use the “Only We” test. If you can’t finish the sentence “Only we…” with something true and compelling, go back to the whiteboard.

2. Build a Content Engine, Not a Content Slot Machine

Stop pulling the lever hoping for a jackpot. Build a system that consistently delivers value to your audience. That means:

  • Content pillars that align with your brand’s mission
  • Distribution strategies that don’t rely on luck
  • Measurement that tracks impact, not just impressions

Remember: content is a long game. If you’re not willing to play 18 holes, don’t bother showing up with your putter.

3. Be Consistent, Not Constant

Posting every day doesn’t build a brand. Posting with purpose does. Consistency builds trust. And trust builds brands. You don’t need to be everywhere—you need to be somewhere, consistently, with something worth saying.

4. Create a Brand Voice That Doesn’t Sound Like a Robot on Xanax

If your brand voice sounds like it was written by a committee of lawyers and AI, congratulations—you’ve bored your audience into oblivion. People connect with people. So write like one.

Hot Tip: Give your brand a personality. Is it bold? Witty? Empathetic? Pick a lane and own it. Just don’t be “professional and friendly”—that’s code for “forgettable.”

5. Invest in Community, Not Just Campaigns

Campaigns come and go. Communities stick around. If you want to build a brand that lasts, build a tribe. Engage with your audience. Listen to them. Make them feel seen. Because when people feel like they belong, they buy—and they stay.

Case Study: Duolingo’s Owl Didn’t Just Dance—It Delivered

Yes, Duolingo went viral on TikTok. But here’s the kicker: it wasn’t just for laughs. Their content was rooted in brand personality, aligned with their mission, and—most importantly—backed by a product that actually worked.

They didn’t just chase virality. They used it as a vehicle to reinforce their brand. That’s the difference between a flash in the pan and a fire that keeps burning.

Metrics That Matter (Spoiler: It’s Not Just Views)

If your KPI dashboard looks like a Vegas slot machine—flashing numbers, random spikes, and no idea what any of it means—it’s time for a reset.

Here’s what actually matters:

  • Brand recall: Do people remember you?
  • Customer LTV: Are they sticking around?
  • Organic growth: Are people talking about you without being bribed?
  • Share of voice: Are you owning the conversation?

Keep them around.


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